Accessibility statement for CAA Club Group – caaneighbours.ca

CAA Club Group Advisory Services (“CCG Advisory”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

CCG Advisory has taken the following measures to ensure accessibility of caaneighbours.ca:
  • Conducted internal and/or external accessibility assessments
  • Included accessibility as part of our digital design and development processes
  • Employed formal accessibility quality assurance testing procedures and methods
  • Conducted internal and/or external accessibility assessments

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. caaneighbours.ca is partially conformant with WCAG 2.0 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical specifications

Accessibility of caaneighbours.ca relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of caaneighbours.ca, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for caaneighbours.ca:

  • All videos are hosted and embedded on to the website via YouTube. Due to limitations with the YouTube platform, users may experience some challenges setting keyboard focus while accessing the player controls.

Assessment approach

CCG Advisory assessed the accessibility of caaneighbours.ca by the following approaches:

  • Self-evaluation
  • External evaluation

Evaluation report

An evaluation report is available upon request. Please contact us at privacy@caasco.ca.

Feedback

We welcome your feedback on the accessibility of caaneighbours.ca. Please let us know if you encounter accessibility barriers.

Phone: 905-771-3000 Ext. 25043

E-mail: privacy@caasco.ca

Address: CAA Privacy Office, 60 Commerce Valley Drive East, Thornhill, ON L3T 7P9

We try to respond to feedback within 3-5 business days.